📄 PRIVACY POLICY
Welcome to our Privacy Policy! It is important that you carefully read the information below. Through this Policy, we want to inform you of the current regulations regarding the processing of personal data we collect through the Alizones.shop website (hereinafter, Alizones.shop).
1. Who is responsible for the processing of your data?
The owner and person responsible for the processing of the automated file is:
Zoia Pron , acting as a self-employed person , legally registered in Spain.
Tax address: Calle Antonio Ferrandis 24, 46013 Valencia, Spain.
Contact email: alizenes2023@gmail.com
You can contact us at the email address provided to exercise your data protection rights or for any questions related to the processing of your personal data.
2. For what purpose do we process your personal data?
At Alizones.shop we use your personal data only for the following purposes:
PURCHASE REGISTRATION:
- Manage your placed orders.
- To ensure the proper functioning of the online store, we will answer any questions you may have, guide you through the process, and contact you if we detect any anomalies during the purchasing process.
- Address any questions or requests you may have.
- Keep you informed about offers and promotions.
- Creating a profile on our website by entering your basic information into a form allows you to personalize your purchases and access all of the store's products and promotions.
CONTACT:
- Address any questions or requests you may have.
In any case, when you browse our website, we may track your actions to help us improve it, make it more user-friendly and secure, and offer you better service and experience.
However, some fields are required to properly process your request (e.g., for processing exchanges and returns), and the inclusion of personal data in the remaining fields is voluntary. Failure to provide the information required in the mandatory fields may make it impossible for us to process your request.
3. For what purpose do we process your data?
The information you provide to us through Alizones.shop will be used for the following purposes:
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Respond to and answer any requests or inquiries you make through the forms available on Alizones.shop or by email.
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Manage the purchasing, shipping, delivery, and payment process for products purchased in our online store, as well as any exchanges and/or returns.
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Allow access and management of your user account on Alizones.shop .
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Send you newsletters and commercial communications, provided you have given your express consent.
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Manage selection processes in case users participate as candidates.
4. To which recipients will we communicate the data?
Personal data will not be provided to third parties unless required by law or within the framework of the purposes described above, for example, to public administrations or other organizations, if necessary to fulfill the organization's obligations.
To fulfill the purposes indicated in this Privacy Policy, we need to provide access to your personal data to third parties who support us in the services we offer, as detailed below:
- Financial institutions.
- Technology service providers.
- Suppliers and collaborators of logistics, transportation and delivery services.
5. How long will we retain your data?
- Development, compliance and execution of the sales contract.
We will process your data for the time necessary to process the purchase of the products or services you have acquired and for one year thereafter to prevent any potential errors or misunderstandings. Occasionally, we will only process certain data until you decide otherwise, such as payment information (credit card) that you have requested to store for future purchases.
- Customer Service.
We will process your data for as long as necessary to process your request or application.
- Marketing.
We will process your data until you unsubscribe or cancel your newsletter subscription. If you participate in promotional activities, we will retain your data for a period of six months after the end of the promotional activity.
6. What are your rights when you provide your data?
As a user, you can revoke your previously granted consent for the processing of your data at any time .
You have the right to request confirmation from us as to whether we are processing your personal data. If so, you may exercise the following rights:
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Access your personal data.
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Correct any data that is inaccurate or incomplete.
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Request the deletion of your data when it is no longer necessary for the purposes for which it was collected.
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Request restriction of processing, in which case we will retain your data only for the exercise or defense of legal claims.
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Exercise the right to data portability by requesting your data in electronic format or that it be transferred to another data controller.
To exercise any of these rights, you can use the following means:
📬 By mail to:
Antonio Ferrandis Street 24, 46013 Valencia, Spain
📧 By email to:
alizenes2023@gmail.com
In all cases, you must attach a photocopy of your ID or other valid document that proves your identity.
We also inform you of your right to file a complaint with the Spanish Data Protection Agency (AEPD) if you believe that the processing of your personal data violates current regulations.
7. Updates and changes to the Privacy Policy
At Zoia Pron, we reserve the right to make changes to this Privacy Policy; therefore, we advise you to visit this section regularly. If we make significant changes to this policy, we will notify users for their acceptance by posting notices on Alizones.shop or through any other appropriate procedure depending on the circumstances.
8. How did we obtain your data?
The personal data we process has been provided directly by you through the various forms available on the website. Only the identification, financial, and contact information provided will be processed.